our guarantee

stage 1

We provide you with a budget estimate based on your concept.  If this amount is within your budget, we get together and discuss your project requirements, finishes and specifications in more detail

stage 2

Based on the details provided from our get together in Stage 1 we provide you with a more accurate second estimate based on this new information and your project needs.  If this revised amount is within your budget we proceed to the final stage of costing, Stage 3.  It is at this stage we would expect to receive all drawings and engineering requirements for review

stage 3

If the second estimate is within your budget, we can proceed with the final process which ultimately leads to your final fixed price quotation.  We charge a commitment fee to proceed to this final stage.  This fee covers the time taken to be able to source detailed pricing from our suppliers, trades and further research your project requirements.  This fee is deducted off the final contract price of the project and is fully refundable if we do not meet our budget estimate

our fixed price guarantee

No-one likes hidden costs or surprises.  This is why we have developed this 3 Stage process to ensure you know exactly what you are getting.

Providing a custom design quotation to suit your project is a long and detailed process that covers all relevant items and specifications involved in your personal project.  It is not a one size fits all.  This process take weeks of work and all details are covered with our suppliers and trades to ensure we can provide you with a fixed price at the end of this process without any hidden costs.

Once the final budget estimate is accepted (Stage 2) and the commitment deposit has been paid (Stage 3) based on our industry knowledge and experience, we will guarantee the pricing will not vary more than 5% of the Stage 2 budget estimate.  If it does and we can not provide fair supporting reasons as to why, we will refund your commitment deposit should you decide not to proceed any further.